Free Online Mac Support

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  1. Free Online Mac Support For Windows 10
  2. Mac Customer Support
  3. Free Online Mac Support Tools
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Mac Download Video Games - Official EA Site. EA GAMES FOR MAC. From high fantasy to competitive sports – you can tap into the excitement of EA's hottest Mac games! Unleash your imagination in The Sims 4, rise to power and fight epic battles in Dragon Age II, build a living world where every choice matters in SimCity, and more. Mac OS X System & Mac Software. All questions and problems related to running OS X should be posted here as well as those for miscellaneous software not more specifically covered in other forums. Please read other forum descriptions before posting here. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself.

The 16-inch MacBook Pro has a Retina display with an adjustable refresh rate.

Use the Touch Bar

The Touch Bar shows you intuitive shortcuts and app controls when you need them.

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Use Touch ID on MacBook Pro

With Touch ID on your MacBook Pro, you can quickly unlock your Mac and make purchases using your Apple ID and Apple Pay — all with your fingerprint.

Learn about Touch ID

Find adapters for Thunderbolt 3 (USB‑C) ports

If the cable from your external display, hard drive, camera, or other device doesn't connect to your Mac, you might need an adapter.

Learn about Thunderbolt 3

Use the Force Touch trackpad

Learn about the Force Touch trackpad, its features, and how to use it.

Learn about Force Touch trackpad

Check your startup security

Use Startup Security Utility to make sure that your Mac always starts up from your designated startup disk, and always from a legitimate, trusted operating system.

Learn about startup security

Use True Tone

True Tone makes the images on your Retina display appear more natural.

Learn about True Tone

MacBook Pro battery won't charge past 1%

Learn what to do if the battery in your 2016 or 2017 MacBook Pro won't charge above 1%.

Learn more

Get AppleCare+ for Mac

With AppleCare+, you’re covered. Get accidental damage coverage and 24/7 priority access to Apple experts.

Resources

Have a question?

Ask everyone. Our Apple Support Community can help you find answers.

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Apple Service Programs

What is complimentary support?

Complimentary hardware support provides telephone support for basic setup, installation, assembly, and connectivity. See the support-related materials included with your Apple product for more information.

Free online mac support chat

Complimentary software support provides telephone support for installation, launch, or reinstallation (not including data recovery) when your hardware configuration meets the minimum system requirements for the software. See the support-related materials included with your Apple product for more information.

How much complimentary support do I get?

Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition comes with 2 years of complimentary support. See the support-related materials included with your Apple product or visit the AppleCare Products page for more information.

Free Online Mac Support For Windows 10

How does Apple define “support incident?”

Mac Customer Support

Apple defines a support incident as a specific, discrete issue that can be addressed by isolating its origin to a single cause. Apple, in its sole discretion, will determine what constitutes a support incident. A support incident has reached resolution when the customer receives one of the following:

Free Online Mac Support Tools

  • Information that resolves the issue
  • Information on how to obtain a software solution that will resolve the issue
  • Notice that the issue is caused by a known, unresolved issue or an incompatibility issue with the supported product
  • Information that identifies the issue as being resolved by upgrading to a newer release of the supported product
  • Notice that the issue has been identified as a hardware equipment issue
  • Information that isolates issue to a third-party product, not supported by Apple